Hand-off Communication is essential when patient care is transferred between workers or departments; what should be exchanged?

Scheduling

Transfer of patient information

During hand-off, the focus is on transferring critical patient information so care can continue safely and effectively. This includes the patient’s current condition and diagnosis, a summary of treatments and medications (including dosages and recent changes), allergies, recent vital signs and key lab or imaging results, any pending tests or procedures, and the planned plan of care with follow-up needs. This information helps the incoming caregiver understand what has been done, what remains, and what to monitor to prevent errors. Administrative topics like scheduling, billing, or cleaning protocols don’t provide the clinical context needed for ongoing patient care.

Billing

Cleaning protocols

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